Enhance Monitoring with IT Automation

IT operations teams face a double challenge today. IT environments are constantly increasing in size, speed, and complexity, making it virtually impossible for humans to monitor performance and resolve incidents quickly enough. At the same time, ITOps teams are facing a shortage of skills, and they’re burdened with repetitive, hands-on tasks that don’t allow staff members to work on value-added problem-solving.

IT automation enables organizations to solve both challenges. IT automation tools can help to tame the complexity of modern hybrid environments while freeing IT staff from the responsibility of repetitive, manual tasks. By moving away from manual, error-prone processes toward intelligent, automated workflows, IT automation enables your teams to maximize IT performance, deliver superior value, and provide better customer and employee experiences.

As a pioneer in IT automation, ScienceLogic has helped to define the gold standard for AI-driven solutions and hybrid cloud monitoring software. The ScienceLogic AI Platform enables ITOps teams to deploy intelligent automation, proactive analytics, and auto-remediation across even the most complex hybrid cloud environments. ITOps teams can offload time-consuming monitoring and maintenance tasks with full confidence, freeing up time for more interesting, high-value, strategic projects.

Implementing IT automation

In recent years, forward-thinking organizations have begun investing in digital transformations that enable more sophisticated levels of IT automation. While the journey to automation is different for every enterprise, they tend to follow a consistent roadmap.

• Invest in infrastructure reliability – solutions that are scalable, elastic, and secure.
• Build a centralized knowledge infrastructure with monitoring, CMDB, and orchestration.
• Establish an operational data lake with a common data model.
• Adopt automation-enabling technologies like AIOps, software modules, and ecosystem integrations.
• Follow a proven maturity model to build trust with stakeholders.
• Start simple and increase sophistication incrementally.
• Build IT workflows based on trusted, accurate data.
• Leverage human capital and institutional knowledge for the most critical workflows.

With this approach, IT teams can leverage legacy systems and extract maximum value from existing systems. At the same time, they can use intelligent integrations to automate operational decisions, troubleshooting, and predictive maintenance to increase the health, availability, and reliability of the IT estate.

ScienceLogic SL1: empowering automated IT operations

ScienceLogic’s IT operations monitoring and AIOPs platform empowers intelligent, automated IT operations to free up time and resources and drive business outcomes with actionable insights. The ScienceLogic AI Platform sees everything across multi-cloud and distributed architectures and contextualizes data using relationship mapping. ScienceLogic’s SL1 capitalizes on these insights to automate routine operational tasks like collecting diagnostic data, exchanging real-time operational data between systems and platforms, managing configuration items, executing ticketing and remediation workflows, and more.

To eliminate the time spent making sense of incident noise and manually populating and reconciling a CMDB, SL1 automates routine operational activities by establishing a real-time operational data lake. Applying context to data drives IT automation to automatically populate and synchronize CMDBs. SL1 also enables proactive incident management, problem diagnosis and resolution, and more.

With ScienceLogic SL1, your ITOps teams can:

• Automate troubleshooting: To eliminate costly, error-prone manual triage, SL1 automatically enriches tickets and events with real-time diagnostic data that’s captured when an error occurs.
• Accelerate incident resolution: With contextual information readily available, SL1 enables your IT team to solve problems faster, drastically reduce MTTR, and shift to higher value work. ScienceLogic’s automation library offers 400+ automations to automate common triage and remediation tasks.
• Create low-code IT workflows: IT teams can build custom automated workflows across your ecosystem and expedite automation rollout using ScienceLogic’s low-code workflow automation builder.

ScienceLogic SL1 delivers:

• Greater speed: ScienceLogic’s SL1 enables you to accelerate business growth, onboard technologies sooner, and deliver services faster.
• Improve efficiency: Minimize manual errors, increase accuracy, and improve productivity.
• Innovate with ease: Automate and share insights that drive intelligent workflows and business outcomes.

The benefits of IT automation

With IT automation features on the ScienceLogic AI Platform, you can:

• Get real-time visibility and a real-time sync of monitoring environments to achieve CMDB accuracy.
• Speed service request management by immediately discovering, monitoring, and updating the CMDB for newly provisioned configuration items.
• Accelerate business growth by onboarding technologies and delivering services faster.
• Improve efficiency by minimizing manual errors, increasing accuracy, and enhancing productivity.
• Innovate with ease by automating and sharing insights that drive intelligent workflows business outcomes.
• Onboard technology and customers faster to drive revenue and reduce time to value with continuous discovery.
• Reduce incident noise to minimize actionable incidents and prioritize work.
• Automate troubleshooting to initiate proactive problem detection diagnosis and minimize mean time to repair (MTTR).
• Resolve incidents and cases faster by automating incident management processes. Optimize cloud resources and spend by monitoring AWS, Azure, IBM, Google resource utilization on a single ITOM platform.
• Connect your IT ecosystem by integrating people, systems, and processes across teams.

Why choose ScienceLogic?

ScienceLogic is a leader in IT operations management, providing AIOps solutions for hybrid cloud monitoring, application monitoring, cloud network monitoring, and more. By empowering intelligent, automated IT operations, ScienceLogic frees up time and resources for ITOPs teams and drives better business outcomes with actionable insights.

Our patented discovery techniques find everything within an IT environment, delivering visibility across all clouds, data centers, technologies, and vendors. Our platform contextualizes data through relationship mapping and uses integration and automation to act quickly to fix issues and improve availability.

Trusted by thousands of organizations around the world, the ScienceLogic AI Platform has been tested against the rigorous security requirements of the United States Department of Defense, proven for scale by the largest service providers in the world, and optimized for the needs of leading enterprises.