Restorepoint Provides SaaS Company With Improved Network Backup & Compliance Efficiency

This US based SaaS company offers healthcare organizations a suite of technology applications to help medical groups and health systems manage patient intake.

Their platform of applications – including patient registration, revenue cycle, clinical support, appointments and patient activation – integrates with practice and electronic medical record systems and facilitates over 54 million patient visits annually.

They identified a need to improve the efficiency and security of their network configuration processes for managing backup, recovery and change management. The main objective was to find a secure, reliable solution that would enable them to automate and monitor network configuration backups, while helping them to maintain compliance, audit efficiently and meet service level agreements.

The Systems Architect noted the limitations of their previous processes and the challenges they were facing at the time. “We were looking for a solution that enabled us to centralize our configuration backup data to a single, secure repository and that allowed us to track changes, as well as archive all historical configuration data. In addition, to enable us to demonstrate compliance with PCI and HIPAA standards, we needed a product that provided secure encryption and allowed us to carry out network compliance audits with minimal effort.”

Restorepoint enabled the company to manage network configuration backup consistently and centrally, automating manual procedures, and immediately simplifying their auditing processes.

“Before using Restorepoint, most of our network configuration backup processes were handled manually. These tasks were time-consuming and we knew that there was a better solution. While our previous processes didn’t have any associated monetary cost, we discovered that you get what you pay for! Restorepoint provides us with a really efficient method of managing our backups and enables us to easily track network changes for compliance standards, such as PCI and HIPAA…audits are now a breeze,” adds the Systems Architect.

By providing them with the ability to manage their device backups centrally, ScienceLogic’s Restorepoint offering has become a vital part of their network infrastructure.

The Systems Architect adds, “We estimate the Restorepoint solution provides time savings of approximately 1-week per year. Our team can easily access our network configuration backups via different access levels, and they are now centralized and automated, improving reporting and auditing capabilities globally.”

In addition to sharpening visibility across hybrid IT estates, Restorepoint’s change management capabilities offer their customers greater confidence in the security of their company’s networks. With network and security device configuration backups and automated change analysis, in near real-time, they can now fight back against advanced persistent threats, close the threat detection and remediation gap, and preserve network data.

Together, the ScienceLogic and Restorepoint offering has greatly improved the efficiency and security of their network configuration processes, maintained and met compliance and service level agreements, and proactively safeguarded customer networks against disruption – malicious or otherwise.