ScienceLogic integrates with xMatters to push event and monitoring information into xMatters for notification and workflow management. When events from ScienceLogic are published to xMatters, they are assigned and distributed based on IT roles and responsibilities via email, SMS, Smart Phone devices, and the xMatters UI. Recipients interact with received messages and communicate specific actions performed until the issue is resolved.
xMatters communication platform is utilized for mass notification and IT alerting to ensure business continuity and coordinate recovery efforts in crisis management and to resolve IT incidents. More than 1,000 global enterprise customers around the world use xMatters to send intelligent communications to the right person at the right moment.