Liberty: Financial Services Company Implements a Proactive Business Monitoring Process

Case Study

Users demand a seamless experience when accessing accounts online—one that masks the complexities of modern IT infrastructure to contribute to effortless usability. But how do IT organizations in financial services companies deliver on this expectation?

With ScienceLogic, Liberty, a South Africa-based financial services company, has implemented a proactive business monitoring process that has:

  • Reduced incidents by 98%
  • Saved 97.6 days of processing time
  • Reduced downtime
  • Resulted in significant cost savings
  • Helped to deliver increased customer service

Read the full case study to learn how Liberty is planning to double customer satisfaction at two-thirds of the cost