ScienceLogic today announced that it has been selected by SaskTel, the leading Information and Communications Technology provider in Saskatchewan, to serve as the monitoring platform to support a new range of managed IT services for enterprise customers.
SaskTel’s new Managed Network Services offering provides comprehensive management of customer’s complex network infrastructure, exceeding traditional “break-fix” support models. SaskTel provides 24/7 network and server monitoring, alarming and issue resolution so customers can experience superior network performance and reduce operational expenses. The ability to share live operational views via intuitive, web-based dashboards, adds a significant differentiation over other managed service offerings.
“Uninterrupted service availability and assurance are two of the most important factors our business customers are looking for when choosing a technology partner,” said Sean Devin, SaskTel VP of ICT Assurance and Delivery. “With this platform, we are able to offer customers a higher level of both, due to the rigor of monitoring, issue detection and insight it provides.”
The ScienceLogic platform positions SaskTel to offer managed services that address the major concerns of their customers today—cost-effective network and systems management services that increase the availability and performance of IT services they deliver to users. In addition, ScienceLogic gives SaskTel the ability to comprehensively manage the entire hybrid IT landscape, including public and private clouds, and visibility of all of these aspects in a single platform.
“We are very excited to be working with SaskTel to help them define and roll out new managed services that help customers manage their hybrid IT environments more seamlessly and cost-effectively” said Dave Link, CEO of ScienceLogic.