Nov 2, 2020 | AIOps, Tech Talk
I’ve got exciting news: ScienceLogic was named a leader in AIOps in The Forrester Wave™: Artificial Intelligence for IT Operations, Q4 2020. We are so thrilled because this was the most stringent set of qualifiers we have ever been through leading up to an...
Aug 28, 2020 | AIOps, Monitoring
If only the Walibi amusement park had the power to see into the rollercoaster’s infrastructure—helping them to find the root cause quickly to resolve the incident faster—their customers would have had a far better experience. Speaking of using infrastructure...
Aug 6, 2020 | AIOps, Managed Service Providers (MSPs), Monitoring
Softcat’s legacy IT operations monitoring tool was holding them back, so they set out to find a technology partner that could share their vision and help bring it into being.“We started by drawing up a long list of everything we wanted in a tool,”...
Jul 31, 2020 | Federal, ITOps, Managed Service Providers (MSPs), Monitoring, SL1
Federal News Network: Shannon, please start off with defining terms like hybrid, multi-cloud, private cloud, public cloud for us? Shannon Hulbert: Absolutely. It all comes down to distributing workloads. Hybrid is just like it sounds—figuring out where those workloads...
Jul 17, 2020 | AIOps, Cloud, ITOM, ITOps, Monitoring
And speaking of gaining the competitive advantage sans human error, here’s the latest in AIOps, ITOps, and IT infrastructure monitoring. For managed service providers (MSPs) to remain competitive during COVID, they must offer more compelling value beyond low-cost...