DoDIN Approved Product List (APL) Overview The role of the U.S. government as a major consumer of enterprise technology hadn’t gotten much attention, until the last few years. It would be easy to assume that selling and integrating technology in federal environments was not a focus for technology vendors, or that federal enterprises were the… Continue reading Department of Defense Information Network (DoDIN) Approved Products List (APL): What is it and Why it Matters
Author: Chase Arvanitis-Arvon
Department of Defense Information Network (DoDIN) Approved Products List (APL): What is it and Why it Matters
Department of Defense Information Network (DoDIN) Approved Products List (APL): What is it and Why it Matters
It’s a never-ending story for IT administrators that technology keeps changing and growing more complicated. For years, successful organizations relied on their Configuration Management Database (CMDB) to track and manage configuration items (CIs: infrastructure, assets) and their relationships. However, CMDBs are based on structured, relational models – a method that worked well for decades, but… Continue reading Supercharging Your ServiceNow CMDB Using ScienceLogic’s Service Graph Connector
Supercharging Your ServiceNow CMDB Using ScienceLogic’s Service Graph Connector
It took Carlson being rejected by more than 20 businesses over the next decade before he caught the interest of a major company that led to his Xerox machine changing the world. Speaking of changing the world with innovation, here’s the latest news in AIOps, ITOps, and IT infrastructure monitoring. 1. Discover AIOps trends and… Continue reading News Roundup October 22, 2021
News Roundup October 22, 2021
Security is a fundamental tenet for any organization that develops technologies for deployment in today’s enterprises. It’s not enough to have a good idea and to build an appliance, create a service or application, or write code that manifests that idea for customers that find it worthwhile. The product must be hardened against the many… Continue reading Modernizing Your IT Operations with a Secure Foundation
Modernizing Your IT Operations with a Secure Foundation
Manual incident management is an enormous challenge facing today’s enterprises. It wastes time and money, and often results in unhappy customers who have to deal with unreliable services because of persistent, unresolved issues. Manual ticket generation can take 20 to 30 minutes, and routing another 90—assuming the ticket is delivered to the right team. Automated… Continue reading Achieving 86% Productivity Gains Through ITSM Automation
Achieving 86% Productivity Gains Through ITSM Automation
These teams design, plan, test, configure, deploy, monitor, and adjust critical network devices on a frequent basis so their traffic loads and service levels are continuously met. In the world of hybrid cloud, this includes managing a complex fabric of edge and core routers/switches as well as key connection points between data centers, WAN providers,… Continue reading Facebook Outage: The Case for Configuration & Change Management
Facebook Outage: The Case for Configuration & Change Management
IT Operations Monitoring Overview Sugar Ray Robinson and Jake LaMotta. Marvelous Marvin Hagler and Tommy Hearns. Muhammad Ali and Joe Frazier. All were among history’s greatest boxers, but when they met in the ring, each brought out the best in the other. It’s the same in IT management. There are tools and platforms that on… Continue reading AIOps and Performance Monitoring: A One-Two Punch for IT Operations
AIOps and Performance Monitoring: A One-Two Punch for IT Operations
Looking back over the past year, what a memorable year it has been for our global community. We have witnessed so many unsung heroes in IT operations across the globe during this pandemic; whereas a community, we have seen countless projects that would normally require months/years get completed in a few weeks/months. The pressure on… Continue reading Responding to the Unexpected: Symposium 2021